Check your email for a message titled “Payment Failed – We Could Not Process Your Upgrade.” It’ll tell you why the payment didn’t go through.
Common reasons:
- Your card has expired. Check the expiration date.
- Stripe isn’t supported in your country. Check the linked list of supported countries and payment methods.
- Your billing details don’t match what’s on file with your card. Double check them.
- Your card doesn’t have enough funds to cover the payment. You can update your payment method here.