Payments Support
3 Docs
How to Switch to a Different Subscription Plan?
Last Updated: July 17, 2026To change your subscription plan: Note: If you are downgrading your subscription, the change will take effect at the end of your billing cycle.
Why Did My Payment fail?
Last Updated: July 17, 2026Check your email for a message titled “Payment Failed – We Could Not Process Your Upgrade.” It’ll tell you why the payment didn’t go through. Common reasons:
How to Find Your Invoice?
Last Updated: July 17, 2026You can access your invoices and receipts in the following ways: Order Invoices After placing an order, you will receive an email with the subject “Order Confirmation“, which includes your invoice and order details. You can also view your order receipts in the My Orders section of your profile. Select the relevant order to view...