Privacy Policy

Effective Date: November 05, 2025

Welcome to Appsha! Your privacy matters to us, and we want to be transparent about how we collect, use, and protect your personal information. This Privacy Policy explains what data we collect, why we collect it, and how you can control your information.

By using Appsha, you agree to this policy. If you have any questions, feel free to contact us at privacy@appsha.com.

1. Information We Collect

We collect information in several ways to provide, improve, and secure our services.

1.1 Information You Provide Directly

When you create an account or interact with Appsha, you may provide:

Personal details – such as your name, email address, phone number, or other contact information.

Payment details – if you subscribe to a paid plan, we process payments through secure third-party providers (Stripe, PayPal).

Content – any text, images, links, or files you upload while using Appsha.

1.2 Information We Collect Automatically

When you use Appsha, we automatically collect certain data to improve our services, including:

Device Information – Your IP address, browser type, and operating system.

Usage Data – How you interact with Appsha (e.g., features you use, time spent, and navigation patterns).

Cookies & Tracking Technologies – We use cookies to remember your preferences and enhance your experience.

1.3 Information from Third Parties

If you connect Appsha to other services (e.g., social media, analytics, or communication tools), we may receive limited data from those platforms, subject to their permissions and your settings.

1.4 Information from Google Integration (Gmail & Google Business Profile)

If you choose to connect your Gmail or Google Business Profile (GBP), Appsha may collect:

• Reviews and responses from your GBP account, including review content, timestamps, ratings, and replies you post.

• Contact details from Gmail (if you enable contact sync), including names, email addresses, phone numbers, and metadata required for CRM management.

• Email metadata (when sending email via Gmail), such as recipient addresses, subject lines, and timestamps - only for delivering and tracking the email’s status.

• We do not collect your Gmail password or the full contents of your emails, and we only request the permissions necessary to perform these functions using Google’s secure OAuth process.

2. How We Use Your Information

We use your data for the following purposes:

2.1 To Provide and Improve Appsha

• Create and manage your account.

• Offer features that help you organize and optimize your digital presence.

• Analyze usage to improve performance, design, and usability.

• Enable integrated tools, including CRM, reviews, and email communication.

2.2 To Communicate with You

• Send account-related updates (e.g., password resets, billing notices).

• Respond to support or feature requests.

• Send optional marketing or announcements emails (you can unsubscribe anytime).

2.3 To Support Integration

• Sync your Gmail contacts into your Appsha CRM

• Allow you to send emails directly from your Gmail account through Appsha.

• Collect and manage Google Business Profile reviews so you can respond to or track them within the platform.

• Generate analytics, reports, and insights related to your review performance or engagement activity.

2.4 To Ensure Security & Compliance

• Detect and prevent fraud, abuse, or unauthorized access.

• Comply with legal obligations and protect user rights.

3. How We Share Your Information

We never sell your data. However, we may share information in certain situations:

3.1 With Service Providers

We work with trusted third-party providers for things like:

• Payment processing (e.g., Stripe, PayPal) – We don’t store credit card details.

• Analytics (e.g., Google Analytics) – Helps us understand usage trends.

• Hosting & Infrastructure – Keeps Appsha running smoothly.

• Google integration – to process reviews, sync contacts, and send emails securely.

3.2 When Required by Law

We may share data if required by legal authorities to comply with regulations or protect user safety.

3.3 In Case of Business Changes

If Appsha is involved in a merger, acquisition, or asset sale, user data may be transferred as part of that process. We’ll notify you in advance if this happens.

4. Your Rights & Choices

You have control over your data. Here’s how:

4.1 Access & Update Your Information

You can review and update your account details at any time in the settings.

If you need help, contact privacy@appsha.com.

4.2 Data Deletion

• You can request to delete your account and personal data be deleted.

• Some information may be retained for legal or security reasons.

4.3 Gmail & GBP Integrations

• Disconnect your Gmail or Google Business Profile connection at any time from your account settings.

• Deleted synced contacts, reviews, or email logs if you no longer wish to store them.

• Revoke permissions directly from your Google Account to stop any data sharing immediately

• When disconnected, Appsha stops syncing new data but may retain previously synced data until you delete it.

4.4 Cookie Preferences

• You can manage cookies in your browser settings.

• Disabling cookies may affect some features of Appsha.

4.4 Opt-Out of Marketing Emails

• Click the "unsubscribe" link in emails to stop receiving marketing messages.

5. How We Protect Your Data

We take security seriously. Here’s what we do:

✔ Use encryption to protect sensitive data.

✔ Apply strict access controls to limit who can see your information.

✔ Monitor for unauthorized access and potential threats.

However, no online service is 100% secure. If you suspect any security issues, contact us immediately.

6. How Long We Keep Your Data

We keep your data as long as you have an account with us. If you delete your account, we will remove most of your data, except when retention is necessary for:

• Legal compliance

• Fraud prevention

• Security reasons

7. Children's Privacy

Appsha is not intended for children under 18. If we discover that a child has provided personal information, we will delete it. If you believe we’ve collected data from a minor, please contact us.

8. Third-Party Links & Services

Appsha may contain links to third-party websites or tools (like Google). We’re not responsible for their privacy practices, so please review their terms before sharing any information.

9. International Users & Data Transfers

Appsha operates globally, so your data may be stored and processed in different countries. We take steps to ensure international data transfers comply with privacy laws.

10. Changes to This Privacy Policy

We may update this policy occasionally. If we make significant changes:

📢 We’ll notify you via email or in-app notifications.

📅 The "Effective Date" at the top will be updated.

11. Contact Us

Got questions? We’re here to help!

📧 Email: privacy@appsha.com

🌍 Website: [https://appsha.com ]

Final Thoughts

We value your trust and are committed to keeping your data safe. If you ever have concerns or need clarification, don’t hesitate to reach out.

Thank you for choosing Appsha! 🚀